Privacy Policy for Rainforest River Edge Resort

At Rainforest River Edge Resort, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make bookings, or interact with our services. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: When you make a booking or contact us, we may collect your name, email address, phone number, and payment details.
  • Booking Information: Details of your booking, including check-in/check-out dates, room preferences, and any special requests.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Bookings: To confirm and manage your reservations and provide you with the services you request.
  • To Communicate with You: To send booking confirmations, promotional offers, or important information related to your stay.
  • To Improve Our Services: To analyze and improve our website, services, and guest experience.
  • For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not share your personal information with third parties except in the following situations:

  • Service Providers: We may share information with trusted service providers who assist in operating our website and business (e.g., payment processors, booking platforms).
  • Legal Compliance: If required by law or to protect our rights, we may share your information with law enforcement or other authorities.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve the website’s functionality. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal information held by us.
  • Correction: Request corrections or updates to inaccurate information.
  • Deletion: Request the deletion of your personal information, subject to certain legal restrictions.
  • Opt-Out: Unsubscribe from promotional emails or communications at any time.

To exercise these rights, please contact us at [Insert Contact Email or Number].

7. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Rainforest River Edge Resort
Phone: +94 71 691 8590
Email: ra*****************@gm***.com

Thank you for trusting Rainforest River Edge Resort with your personal infor